November 28, 2024

How Are Companies Really Using AI?

A new Wharton report that reveals a major shift in firms’ attitudes and uses of AI

In 2024, Generative AI (Gen AI) has matured from a shiny novelty to a powerful tool for transforming business operations. As highlighted in the latest Wharton report, businesses are not only experimenting with AI but are beginning to prove its return on investment (ROI). For small and medium-sized businesses (SMBs), this presents a golden opportunity to leverage the technology’s power without being left behind.

From Curiosity to Action – The Rise of Generative AI Adoption

Generative AI is no longer the domain of curious tech enthusiasts. This year, 72% of decision-makers reported using Gen AI tools at least once a week—a sharp increase from 37% in 2023​. This surge reflects the technology’s growing integration into core business functions, including marketing, HR, and operations.

At Venturo AI, we’re seeing this trend firsthand as more SMBs turn to AI for automating repetitive tasks and enhancing productivity. Tools that once seemed futuristic, like personalized marketing engines or automated content generators, are now essential components of modern business strategies.

Where AI Works Best – Top Use Cases Driving Results

Businesses are finding success with Generative AI in key areas:

  • Content Creation: AI-generated marketing content is transforming how businesses connect with their audiences​.
  • Data Analysis: With 62% adoption, Generative AI excels at digesting complex datasets to uncover actionable insights.
  • Customer Service: Automated support tools are freeing up teams to focus on empathy and complex problem-solving​.

Our tools are designed with these applications in mind, offering SMBs custom solutions that are intuitive, scalable, and impactful. Whether you need AI for brainstorming ideas, summarising key reports, or crafting personalised ads, the potential is limitless.

Challenges in Scaling – Barriers to Adoption

Despite its promise, Gen AI still faces hurdles:

  1. Accuracy and Bias: Concerns about biased algorithms and data integrity persist.
  2. Data Privacy: Businesses are cautious about adopting tools without robust safeguards.
  3. Team Integration: Without clear strategies or training, scaling AI initiatives can lead to frustration​.

This is where Venturo AI steps in. We offer hands-on training to help teams confidently adopt AI while maintaining ethical standards and ensuring data security. By fostering a culture of collaboration between humans and AI, we help SMBs navigate these challenges effectively.

ROI and the Road Ahead

A key theme in the Wharton report is the shift in focus from investment to measurable ROI. While 72% of enterprises plan to increase Gen AI budgets in the coming year, many are reining in spending growth, opting to maximise returns from existing investments​.

For SMBs, the takeaway is clear: success lies in targeted use cases that drive real value.

Thriving in the AI Age with Venturo AI

Generative AI’s potential to transform businesses is immense, but realising its full value requires strategy, training, and the right tools. SMBs, in particular, have a unique opportunity to leapfrog larger competitors by embracing AI early and effectively.

Our aim is to help businesses to navigate this exciting era with confidence. From custom AI tools to expert training, we’re here to ensure your journey with AI is seamless and rewarding.

Ready to unlock the power of Generative AI? Contact us today to get started.

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